Contact Us & FAQ

Contact Us

If you’re interested in working with Katie for massage therapy, yoga therapy, or booking her for a workshop, stress or mind-body connection speaking engagement or have a quick question, please email her directly at the address below.

katie@sanghacenterforwellness.com | (219) 678-7419

 
A sidewalk chalkboard sign for Sangha Center for Wellness, featuring a meditation figure and decorative flowers with the contact number 219-678-7419 and website sanghacenterforwellness.com. Next to a building with brick and white walls, and a glass door entrance.

Frequently Asked Questions

  • The easiest way to book an appointment with us is to schedule your appointment online! We recommend scheduling your appointment as far in advance as possible to guarantee your time on our table. To ensure your appointment is booked, please check that you receive a confirmation email. If you are having trouble booking online, or if you do not see a time that works for you, you can always email us at katie@sanghacenterforwellness.com or reach out via social media. We try our best to accommodate all appointment requests.

  • Once your appointment is booked, you will be emailed a health intake form. All of our intake forms are digital and must be filled out online prior to your appointment time. The form covers any recent injuries, surgeries, health conditions, areas of experienced pain/tension, medications you are currently taking, and includes a waiver to sign at the end. This information is confidential and will only be seen by your massage therapist to ensure there are no contraindications for your massage treatment.

  • Every massage, reiki or yoga therapy session with us is customized to meet your unique goals, needs, and preferences. We recommend dressing in comfortable clothing to your appointment, hydrating before and after your session, and always communicating with your massage therapist to ensure the best experience.  We will go over everything with you on your first visit- from what your goals are to what to expect when you get in the treatment room and after. It's normal to feel relaxed, spacey, or slightly lightheaded after a massage or energy work session. Staying hydrated, resting, and engaging in nourishing activities for the rest of your day is encouraged for optimal massage benefits.

  • We require 24 hours' notice to avoid our late-cancellation fee, which is $75.  Unforeseen events such as car problems, business meetings, and children’s illnesses are valid reasons to cancel a massage appointment. However, we ask that you call if you cannot keep your appointment. Our cancellation policy is in place to protect our time and income. Less than 24 hours' notice can make it difficult to fill last-minute slots on our schedule. You can notify us about your reschedule by texting, emailing, or rescheduling your appointment online through your massage book account. Failure to give 24 hours' notice will result in a charge to your card on file or using the credit you have for the appointment (member credit or gift certificate). If you do not have a card on file, we will send you an invoice that you must pay before scheduling another appointment.

  • We ask all clients to arrive about 5-10 minutes prior to their massage, reiki or yoga therapy appointment and to take a seat in our waiting area until we bring you back. All scheduled massage sessions have a specific time schedule, so late arrivals may not receive an extension of their appointment time.

  • We are located on the corner of  Lincolnway and Franklin St at 100 Lincolnway, Suite 201. It is a large building that also houses Rice & Rice Attorney’s at Law and Roots Organic Juice Bar and Cafe.  There are stairs or an elevator leading up to the second floor where we are located. There is a sign outside of our office door that says Sangha Center for Wellness. There is 2 and 3 hour free street parking directly in front of our building on Lincolnway or on Franklin St. 

  • We accept cash, Venmo, and credit/debit cards. 

  • We offer gift certificates that are available for purchase online and can be printed at home. We also have gift certificates available for purchase in-studio.

  • We factor gratuity into our service price and are dedicated to adjusting our rates as needed. For this reason, tipping is entirely optional. If you wish to express appreciation in this way, we will graciously accept. However, we want to emphasize that there is never any obligation or expectation to tip during your experience with us. We never ask or expect tips.